Terms of Service

These Terms are intended to define the conditions and procedures for using Xakar Studio (the “Service”), an e-learning content packaging service provided by Xakar (the “Company”), as well as the rights, obligations, and responsibilities of the Company and its users.

• Service: all SCORM/xAPI/cmi5 content packaging features and related add-on functions provided by the Company
• User: a person who agrees to these Terms and signs up for the Service
• Credits: the virtual unit deducted when using features within the Service
• Packaging: the task of converting uploaded videos, PDFs, and similar materials into e-learning standard files such as `.zip`

These Terms become effective when posted on the Service or otherwise notified to users. The Company may amend these Terms when there is a reasonable cause to do so, and any amendment will be announced within the Service starting at least 7 days before the effective date. Continued use of the Service after such change will be deemed acceptance of the amended Terms.

Upon sign-up, the Service grants 20 free Credits. These free credits may be used to try up to two video SCORM packaging jobs. Continued use of the Service thereafter requires additional credit top-ups.

Free credits are granted only once at the time of registration, and duplicate receipt through re-registration or account circumvention is prohibited.

1. Credit top-up: Users may top up credits through the payment methods provided within the Service. The available credit packages and prices can be checked on the payment page within the Service.
2. Payment processing: All payments are processed through Lemon Squeezy (a third-party payment processor acting as Merchant of Record). Lemon Squeezy is responsible for collecting and remitting applicable taxes (including VAT and GST) in accordance with the laws of each country. By completing a purchase, users also agree to Lemon Squeezy's Terms of Service.
3. Credit deduction: When a packaging task is completed, credits are deducted according to the relevant content type. The deduction standard is specified on the information page within the Service.
4. Non-refundable: Topped-up credits are applied to the Service immediately upon completion of purchase, and refunds are generally not available after payment is completed.However, if the Service cannot be provided properly due to reasons attributable to the Company, the Company may review a refund or credit restoration in accordance with applicable laws.
5. Expiration of credits: Credits may expire if 2 years have passed from the date of top-up or if the account is terminated.

• Users must not upload content that infringes the intellectual property rights of others, including copyrights and portrait rights.
• Users must not share account information with others.
• Users must not use the Service for unlawful purposes.
• Users must not attempt to obtain credits improperly through automated means or similar abuse.

The Company may restrict or suspend a user's access to the Service without prior notice if the user violates these Terms or interferes with the normal operation of the Service. The Service may also be temporarily interrupted due to unavoidable reasons such as system maintenance, failures, or force majeure, in which case prior notice will be provided whenever possible.

The Company is not responsible for legal disputes, including copyright infringement, arising from content uploaded by users. The Company shall not be liable for damages caused by reasons attributable to the user.

These Terms shall be interpreted in accordance with the laws of the Republic of Korea, and in the event of any dispute, the competent court shall be the court having jurisdiction over the location of the Company.